Legal
Refund Policy
Last updated: August 3, 2026
We want you to feel confident trying ProMenu AI. This policy explains cancellations, refunds, and our money-back guarantee.
7-Day Free Trial
Every paid plan starts with a 7-day free trial. You will not be charged until the trial ends. Cancel anytime during the trial and you won't be billed.
30-Day Money-Back Guarantee
If you're not satisfied within 30 days of your first paid charge, request a full refund through the Contact page. After 30 days, monthly fees are non-refundable.
Cancelling Your Subscription
Cancel anytime from the customer portal. Cancellation stops future renewals; your access continues until the end of the current billing period.
Failed Payments
If a payment fails, we'll retry and notify you. Access may be paused until a valid method is updated in the customer portal.
Contact
Refund requests can be sent via the Contact page.