Legal

Refund Policy

Last updated: August 3, 2026

We want you to feel confident trying ProMenu AI. This policy explains cancellations, refunds, and our money-back guarantee.

7-Day Free Trial

Every paid plan starts with a 7-day free trial. You will not be charged until the trial ends. Cancel anytime during the trial and you won't be billed.

30-Day Money-Back Guarantee

If you're not satisfied within 30 days of your first paid charge, request a full refund through the Contact page. After 30 days, monthly fees are non-refundable.

Cancelling Your Subscription

Cancel anytime from the customer portal. Cancellation stops future renewals; your access continues until the end of the current billing period.

Failed Payments

If a payment fails, we'll retry and notify you. Access may be paused until a valid method is updated in the customer portal.

Contact

Refund requests can be sent via the Contact page.